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Privacy Policy
📅 Effective Date: January 1, 2021🔄 Last Updated: January 1, 2026🌐 Website: digiinvent.com🏛️ Governed by: IT Act 2000, India
Trusted by Leading Brands
🎵Bantai Records
🌿Miracle Seabuck
✨AL Heavens
🛍️Indian Shops
📰News24Lives
✍️Handy Blogging
🎵Bantai Records
🌿Miracle Seabuck
✨AL Heavens
🛍️Indian Shops
📰News24Lives
✍️Handy Blogging
At Digi Invent we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit digiinvent.com or use any of our services. By using our Website or engaging our services, you consent to the practices described in this Policy.
01
Who We Are
Digi Invent is a digital agency based in Lucknow, Uttar Pradesh, India, specialising in web design, eCommerce development, SEO, and digital marketing services.
- Business Name: Digi Invent
- Website: digiinvent.com
- Email: info@digiinvent.com
- Phone / WhatsApp: +91 82183 13015
- Location: Lucknow, Uttar Pradesh, India
For any privacy-related queries, you can contact us at the details above. We are the data controller of your personal information collected through this Website.
02
What Data We Collect
We collect personal information that you voluntarily provide, as well as certain data collected automatically when you use our Website.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, business name | Contact & quote forms |
| Contact Data | Email, phone/WhatsApp, city | Contact & quote forms |
| Project Data | Project description, service, budget, timeline, URL | Quote form, email |
| Business Data | Business type, industry, referral source | Quote form |
| Technical Data | IP address, browser type, device, OS, pages visited | Automatically via cookies & analytics |
| Usage Data | Time on pages, links clicked, scroll depth | Google Analytics |
| Communication Data | Emails, WhatsApp messages, form submissions | Direct communication |
ℹ️
We do not collect sensitive personal data such as financial account numbers, Aadhaar numbers, passwords, or health information through this Website.
03
How We Use Your Data
We use your personal data only for the purposes for which it was collected.
| Purpose | Lawful Basis |
|---|---|
| To respond to your quote request or inquiry | Your consent (form submission) |
| To provide and manage services you have engaged us for | Performance of a contract |
| To send project updates, invoices, and communications | Contractual necessity |
| To send newsletters or promotional content (only if opted in) | Consent |
| To improve our Website and user experience | Legitimate interest |
| To comply with legal obligations | Legal compliance |
| To analyse Website traffic and usage patterns | Legitimate interest |
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to serve you better.
04
Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the Website to function (session management, security) | No — required |
| Analytics Cookies | Google Analytics — tracks page visits, traffic sources, user behaviour | Yes |
| Functional Cookies | Remembers your preferences (language, form data) | Yes |
| Marketing Cookies | Facebook Pixel, Google Ads — only if ad campaigns are running | Yes |
You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
05
Third-Party Services We Use
To operate our Website and deliver services effectively, we use trusted third-party tools. Each has their own Privacy Policy.
- Google Analytics — Website traffic analysis. Data is anonymised and processed by Google.
- Google Workspace (Gmail) — Email communication. Messages are stored via Google servers.
- WhatsApp Business — Client communication. Subject to Meta’s privacy policy.
- WordPress & Elementor — Website CMS. Form data is stored on our secure hosting server.
- Hostinger / Web Hosting — Our website is hosted on a third-party server.
- Razorpay / Payment Gateways — Payments processed securely. We do not store card details.
- WP Mail SMTP — Used to send transactional emails reliably.
⚠️
We carefully select third-party providers and only work with services that maintain adequate data protection standards. We are not responsible for the privacy practices of third-party websites linked from our site.
06
Data Storage & Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, disclosure, alteration, or destruction.
- SSL/TLS Encryption — All data transmitted through our Website is encrypted via HTTPS.
- Access Control — Only authorised team members have access to personal data on a need-to-know basis.
- Secure Hosting — Our servers are hosted with reputable providers with enterprise-grade security.
- Regular Backups — Data is backed up regularly to prevent accidental loss.
- Password Policies — We maintain strong password policies for all systems handling personal data.
Despite our best efforts, no method of transmission over the internet is 100% secure. Please contact us at info@digiinvent.com immediately if you suspect any unauthorised use of your data.
07
How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Quote / inquiry form submissions | 3 years from date of submission |
| Active client project data | Duration of project + 5 years |
| Email correspondence | 5 years |
| Invoice and payment records | 7 years (Indian tax law) |
| Website analytics data | 26 months (Google Analytics default) |
| Newsletter subscribers | Until unsubscribed + 30 days |
After the retention period expires, we will securely delete or anonymise your personal data.
08
Sharing Your Data
We do not sell, rent, or trade your personal data. We may share it only in these limited circumstances:
- Service providers — Trusted third-party tools we use to operate our business, under strict confidentiality obligations.
- Legal compliance — If required by Indian law, court order, or government authority.
- Business transfer — In the event of a merger, acquisition, or sale of assets, under equivalent privacy protections.
- With your consent — For any other purpose, only with your explicit prior consent.
09
Your Rights
Under the Information Technology Act, 2000 and IT (SPDI) Rules, 2011, and in line with GDPR best practices, you have the following rights:
👁️
Right to Access
Request a copy of the personal data we hold about you.
✏️
Right to Rectification
Ask us to correct any inaccurate or incomplete data.
🗑️
Right to Erasure
Request deletion of your data (subject to legal obligations).
⏸️
Right to Restrict
Ask us to limit how we process your data in certain cases.
📦
Right to Portability
Receive your data in a structured, machine-readable format.
🚫
Right to Object
Object to processing based on legitimate interests or marketing.
📧
To exercise any of these rights, email us at info@digiinvent.com. We will respond within 30 days. We may need to verify your identity before processing your request.
10
Children’s Privacy
Our Website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18 without verified parental consent, we will take immediate steps to delete that information.
11
Links to Other Websites
Our Website may contain links to third-party websites. These sites have their own privacy policies and we have no control over their data practices. We encourage you to review the privacy policy of every website you visit.
12
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our Website after any changes constitutes your acceptance of the updated Policy.
13
Grievance Officer
In accordance with the Information Technology Act, 2000, the contact details of the Grievance Officer are provided below. We will acknowledge your grievance within 24 hours and resolve it within 30 days.
📬 Grievance Officer — Digi Invent
For privacy complaints, data access requests, or any concerns regarding this Privacy Policy, please contact us.
🔒
Your Data is Safe
We take privacy seriously. Questions about your data? Reach out anytime.
📧 Email Us